Membership T&Cs

Just head to reception and let them know you want to become one of the family. Your first payment will be a pro rata payment based on the normal monthly subscription for your selected Hangar venue (subject to a minimum charge of one PAYG entry cost).

At the time of signing up, you will be asked to provide credit or debit card details from which a recurring payment will be taken on the first of each month. Payments will continue to be taken until you cancel your membership or your card expires.

Adult Membership (18+)
Concession Membership (ID required) - available for under 18s, over 60s, students, NHS, emergency services, armed forces, parental leave, registered unemployed, disabled and carers.
Child Bolt-on Membership - add a child on to any adult membership for a lower cost.

We reserve the right to change our membership pricing and introduce cancellation charges at a future date, but we will always let you know before we do so with enough notice for you to cancel your membership without additional charges

You can cancel at any time without penalty. We don't pay pro-rata refunds so your membership services will continue until the end of the current billing cycle.

You'll need to use our cancellation form to ensure your membership is stopped (Southampton members will need to use this cancellation form and Bristol members will need to use this cancellation form). Just make sure your form is submitted before midday on the last day of the billing cycle so you're not be charged the next month's fee. You should receive an email confirming the submission of your cancellation request. If you don't receive an email or you believe that you have cancelled in time and been charged in error, please get in touch.

From 1st June 2026, our adult membership prices are increasing. If you cancel now and want to rejoin later, your membership will be charged at our new price. If you freeze your membership instead, you’ll keep your current rate - even if you restart it after 1st June.

If you’re one of our original Bristol/Southampton members, cancelling OR freezing your membership means you’ll lose your OG status. If you decide to rejoin us later, you’ll join us as a regular (but still awesome) member, at our new membership rate.

If your card expires or there are insufficient funds in your account we will attempt to take payment again within 48 hours and then every few days throughout the month. You'll receive an email letting you know if this is the case. If we've not been able to take payment from your card before you next visit The Hangar you can settle your outstanding dues at the front desk when you check-in.

If we've not been able to take payment and you've not cancelled your membership before the end of the next billing cycle your monthly dues will roll over and you could be charged for two months' dues in one transaction.

We cannot issue refunds on dues owed because you forgot to cancel your membership, even if you've not visited The Hangar.

You can choose to freeze your membership at any time without penalty. It is possible to freeze your membership for the next 1, 2 or 3 months. You won't have access to the centre, during these months, but you won't be charged for the selected number of billing dates.

If you’re one of our original Bristol/Southampton members, cancelling OR freezing your membership means you’ll lose your OG status. If you decide to rejoin us later, you’ll join us as a regular (but still awesome) member, at our new membership rate.

When you freeze your membership, access to your membership services will continue until the end of the current billing cycle (eg. up to the first of next month). No pro rata refunds will be given for the days between the freeze date and the next bill payment.

If you wish to freeze please use the relevant cancellation/freeze membership form based on your Hangar location. Cancellation/freeze links are available via the website location pages. As long as your form is submitted before midday on the day before the end of your billing cycle (eg. the last day of the month) you will not be charged the next month's fee.
Important: frozen memberships will automatically be reinstated at the end of the selected freeze period. For example, if you freeze your membership for one month, you won't be charged on the next billing date, but you will be charged on the second future billing date and your membership services will be reinstated automatically. Please check your inbox for your frozen confirmation email which has all the information regarding your freeze status.