Nothing is more important than the safety and wellbeing of our amazing community.

For this reason, we welcome the government’s decision to reinstate lockdown measures, and so Hangar Liverpool Sandhills and Hangar Liverpool Matchworks will be closed until further notice, from Wednesday 14 October 2020.

All booked sessions and classes will be cancelled and every customer who has already paid for a session will receive a credit for the full value of their booking. They may redeem this credit when we reopen. 

If customers wish to receive a full refund, instead, they simply need to email [email protected] with the details of their booking.

In addition to this, all monthly subscriptions for unlimited climbing will be frozen. Members won’t pay another penny until they return to the wall.

When you are able to return, we will deduct the unused value for the number of days we were closed from the next membership bill due after you unfreeze your account. That means you won’t have to pay for the days that the venue was closed. It also means that when we reopen, your account will remain frozen until you personally return to the wall and reactivate it.

The leisure industry is under threat due to the closures caused by the spread of Covid-19. That’s why we’re reluctantly asking for your support at this difficult time, and only if you are able to provide it.

Members can opt-in to unfreeze their membership and pay monthly dues during this closure.

MATCHWORKS MEMBERS

CLICK HERE TO REINSTATE YOUR MEMBERSHIP PAYMENT

SANDHILLS MEMBERS

CLICK HERE TO REINSTATE YOUR MEMBERSHIP PAYMENT

Non-members can purchase a gift card, for any value, which can be used at either Sandhills or Matchworks when we are able to reopen.

MATCHWORKS CUSTOMERS

CLICK HERE TO BUY A GIFT CARD

SANDHILLS CUSTOMERS

CLICK HERE TO BUY A GIFT CARD

We understand that many of you will not have the luxury of supporting us, financially, at this most difficult of times. That’s ok.

We’re only offering the chance to help to those who are able. That’s how these things work.

Please be respectful of the government’s guidance for controlling the spread of COVID-19. The actions we take will help to safeguard the most vulnerable members of our community from a very real threat. 

So stay home when possible, maintain social distance and follow the latest guidelines provided. 

We aim to reopen as soon as it is safe, and possible, to do so.

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