NEED TO KNOW INFO:
Pay: £12.96 ph
Positions Available: 1
Hours: 10 hours per week (*with the opportunity to pick up additional shifts)
Contract Type: Part-time, Permanent Contract
Availability: Shifts include Thursdays, weekends and holiday cover. Year-round availability required.
Location: The Climbing Hangar, Plymouth - 6 Burrington Way, Plymouth PL5 3LX
Application Closing Date: 27th April 2026
Equal Opportunities Statement
We are an equal opportunities employer and are committed to ensuring equality of opportunity for all. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. All employment decisions are made based on merit, skills, and experience.
About the Hangar
The Climbing Hangar started life in a Liverpool warehouse in 2011. Since then, we’ve grown to become a national business with sites across England, Wales, and Scotland. Our mission is simple – to inspire bolder living through indoor climbing.
We bring together epic climbing, fresh coffee and a fun-filled community to cities all over the UK. We are passionate about climbing. But more importantly, we’re passionate about the impact that social, challenging, supportive, progressive and fun activity can have on people’s lives, regardless of ability, age or fitness.
We are obsessed with creating unforgettable experiences for climbers of all levels. As one of the leading climbing groups in the UK indoor climbing industry, we’re dedicated to pushing the boundaries of what’s possible and fostering a community where adventure thrives. Our climbing facilities are more than just walls – they’re vibrant hubs of energy, creativity, and connection. Join us on this exhilarating journey as we inspire people to reach new heights and discover their inner strength #boldertogether
Job Role
As a member of our Kitchen Crew, you will be key in making the magic happen behind the scenes. Your role is all about teamwork, efficiency and creating culinary masterpieces. You will be responsible for preparing food, maintaining cleanliness and hygiene, and ensuring a positive dining experience for all our customers. We value positivity and enthusiasm to learn, as this is essential for developing the skills needed for a rewarding career path with The Climbing Hangar.
Role Responsibilities
Exceptional Customer Service: Greeting customers and answering any queries they may have - customer engagement is key; we strive to create a welcoming environment.
Health & Safety: Ensure health and safety standards – routine cleaning and maintenance tasks throughout the site and the kitchen facilities.
Barista: Get to know your way around coffee; café duties will be expected, but you will be taught everything you need to know, so don’t be too daunted by this.
Teamwork: Work collaboratively with colleagues to maintain the kitchen facilities, ensuring the delivery of high-quality food and smooth operations during busy periods.
Stock Management: Support the management in stock levels and ordering supplies as needed.
Benefits
- Free climbing for you, your dependents (your children under 18) and a plus one.
- Rota in advance (4 weeks).
- Long service recognition.
- Employee referral scheme.
- Discounts on food and drinks from our café.
- Discounted gear from our retail range.
- Access to our Employee Assistance Programme. Along with an on-site mental health first aider and access to counselling services.
- Training & development opportunities, including safeguarding & first aid training.
- 28 days annual leave per year (Pro-rata & inclusive of bank holidays).
Person Specification
Essential Criteria
- Right to work in the UK.
- Commitment to safeguarding and promoting welfare.
- Previous kitchen/customer service experience.
- Excellent communication skills, with the ability to interact positively with people of all ages and backgrounds.
- Ability to work effectively in a fast-paced environment and handle multiple tasks.
- Self-motivated and able to work independently and as part of a team.
Desirable Criteria
- Passion for climbing and a genuine interest in promoting the sport to others.
- Social media content creation experience.
- Barista experience.
How to Apply:
If this role sounds like you, we would love to have you in our team!
Please send your CV and a cover letter to [email protected], and write the ‘position’ you’re applying for, as well as the ‘location’ of the centre, in the subject line.
All applications require a cover letter to express your personality and your interest in the role. A strong cover letter is your chance to stand out against the rest of the applicants!
Please be aware that it is our company policy not to provide individual feedback on interview outcomes. This is to ensure fairness and consistency for all applicants.
Any information provided to us will be held in strictest confidence. It will be processed and retained in accordance with the Data Protection Act (2018) and UK GDPR.