Hold Washer Wanted!

NEED TO KNOW INFO:

Equal Opportunities Statement

We are an equal opportunities employer and are committed to ensuring equality of opportunity for all. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. All employment decisions are made based on merit, skills, and experience.

the role

We are looking for a Hold Washer to join our ever-growing and dynamic team. You will be responsible for supporting our setting team in driving a positive bouldering experience for our customers. Our setting is central to the climbing experience we offer and is key to driving our commercial success.

Ideally, you are enthusiastic about bouldering, able to lift and wash volumes of a wide variety of holds and won't mind a bit of water – it is not a dry job! Does this sound like you?

About the Hangar

The Climbing Hangar started life in a Liverpool warehouse in 2011. Since then, we’ve grown to become a national business with sites across England, Wales, and Scotland. Our mission is simple – to inspire bolder living through indoor climbing.

We bring together epic climbing, fresh coffee and a fun-filled community to cities all over the UK. We are passionate about climbing. But more importantly, we’re passionate about the impact that social, challenging, supportive, progressive and fun activity can have on people’s lives, regardless of ability, age or fitness.

We are obsessed with creating unforgettable experiences for climbers of all levels. As one of the leading climbing groups in the UK indoor climbing industry, we’re dedicated to pushing the boundaries of what’s possible and fostering a community where adventure thrives. Our climbing facilities are more than just walls – they’re vibrant hubs of energy, creativity, and connection. Join us on this exhilarating journey as we inspire people to reach new heights and discover their inner strength #boldertogether

For an honest insight into the 'ups' and 'downs' at The Climbing Hangar, click here; the scoop

Role responsibilites

• Safely strip holds and volumes from designated walls according to the setting schedule.
• Organise holds and hardware efficiently for cleaning and storage.
• Wash holds thoroughly using gym-approved procedures and equipment.
• Ensure cleaned holds are dried and prepped for next-day setting.
• Maintain a clean and safe working environment in the setting and washing areas.
• Communicate effectively with the Head Setter and setting team to stay aligned with weekly needs.
• Assist with additional setting preparation tasks as required.

person specification

Essential Criteria

• Right to work in the UK.
• A commitment to safeguarding and promoting welfare.
• Ability to work effectively in a fast-paced environment and handle multiple tasks.
• Comfortable working at height and using basic tools (e.g., impact driver).
• A commitment to safety and respect for the route-setting process.
• Ability to work independently and manage time effectively.
• Good communication and teamwork skills.

Desirable Criteria

• Passion for climbing and a genuine interest in promoting the sport to others.
• Interest in the route-setting pathway (prior experience not required).

Working Conditions

Physical Requirements: This role involves manual handling tasks including lifting and carrying buckets of climbing holds (up to approximately 20kg), repetitive cleaning work, and the use of ladders to access wall sections.

Work Environment: The setting and washing process may involve exposure to chalk dust, water, cleaning solutions, and occasional noise from power tools.

PPE & Equipment: Appropriate safety equipment and tools (e.g., gloves, goggles, drills) will be provided and must be used in accordance with safety procedures.

What’s in it for you? 

• Free climbing for you, your dependents (your children under 18) and a plus one.
• Rota in advance (4 weeks).
• Long service recognition.
• Employee referral scheme.
• Discounts on food and drinks from our café.
• Discounted gear from our retail range.
• Access to our Employee Assistance Programme. Along with an on-site mental health first aider and access to counselling services.
• 28 days annual leave per year (Pro-rata & inclusive of bank holidays).

How to Apply

If this role sounds like you, we would love to have you in our team!

Please send your CV and a cover letter to [email protected], and write the ‘position’ you’re applying for, as well as the ‘location’ of the centre, in the subject line.

All applications require a cover letter to express your personality and your interest in the role. A strong cover letter is your chance to stand out against the rest of the applicants!

Due to the high volume of applications we often receive, we may close this advert earlier than advertised. We encourage you to apply as soon as possible if you're interested in the role.

Please be aware that it is our company policy not to provide individual feedback on interview outcomes. This is to ensure fairness and consistency for all applicants.  

Any information provided to us will be held in strictest confidence. It will be processed and retained in accordance with the Data Protection Act (2018) and UK GDPR.