NEED TO KNOW INFO:

Pay: £11.81 ph
Hours: 16hrs pw (*with the opportunity to pick up additional shifts)
Availability: Shifts will include evenings and weekends on a rota basis. Year round availability required
Location: The Climbing Hangar Exeter
Application closing date: 24th May 2024

As part of our Front of House team, you'll  be a key player in delivering our core products and helping us to continue to build our epic community.  

The role of a Crew Member is a pretty diverse one. Duties typically include, serving customers; providing expert retail knowledge; keeping the Hangar clean and safe; coaching children and adults; and inducting new climbers into our centre. Customer service and Cleaning are huge parts of this role. If you aren’t keen on the idea of speaking to lots of people and maintaining our high service standards, this role probably isn’t for you. 

The ideal candidate for this position would be someone who has customer facing hospitality/ retail/ leisure experience.  Coaching/ Barista experience is preferred but not essential (All training provided). 

We want to realistic about the highs and lows of our Front of House roles, so for the inside scoop from some of our current staff team on the things they most and least enjoy about their roles, please click here:

the inside scoop

About The Hangar     

The Climbing Hangar started life in a Liverpool warehouse in 2011. Since then, we’ve grown to become a national business with a big expansion plan. Our mission is simple – Use climbing to inspire happier, healthier, and more connected lives for everyone. We bring together epic climbing, fresh coffee, a banging café menu, and a fun filled community to cities all over the UK. We are passionate about climbing. But more importantly we’re passionate about the impact that a social, challenging, supportive, progressive and fun activity can have on people’s lives, regardless of ability, age or fitness.   

Whats in it for you? 

  • Free climbing for you and a ‘plus one’ across all our centres  
  • Free tea & barista coffee on shift
  • Discounted food & drinks in our café  
  • Discounted food & drink for you and up to 3 of your friends/ family when visiting us off shift  
  • Discounted climbing gear and merchandise in our shops  
  • Partner discounts from Black Dimond, Scarpa, Unparallel, and Evolv  
  • Training and development opportunities, including coaching qualifications and barista training
  • Employee Assistance programme including free access to the Head Space app

To apply

If you think this sounds like the perfect job for you, please send a cover letter and CV to [email protected] and let us know which site you would like to work at and why you would be a great fit for this role! 

Please note: applications without a cover letter will not be considered. Please use the covering letter to showcase your personality and let us know why you want to work for The Climbing Hangar, and why you think you’d be a great fit for the role and our vision. 

To learn more about the role and the benefits of working for The Hangar, please click the link below: 

LEARN MORE